Frequently Asked Questions

Everything you need to know about our high-performance gear.

What is the standard shipping time for orders?

We offer standard and express shipping options. Standard delivery typically takes 3-5 business days, while express shipping arrives within 1-2 business days depending on your location.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.

Are your backpacks waterproof?

Our backpacks are crafted from high-density, water-resistant polyester and nylon materials designed to withstand heavy rain and keep your gear dry during outdoor training.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping costs and delivery times are calculated at checkout based on the destination.

How should I clean my Built for Athletes gear?

We recommend spot cleaning with a damp cloth and mild detergent. To maintain the integrity of the water-resistant coating, do not machine wash or tumble dry.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options via Klarna and Afterpay.